To keep guests safe during their stay, take these simple measures and ensure their well-being.
- Contact info: Provide your guests with information on local emergency numbers, nearby hospitals and how to reach you if any issues arise. Make sure that you have the guest’s phone number to hand in case of complaints.
- Supplies: Place a first aid kit in an easily accessible location. Make sure that the kit contains all necessary items like plasters, gauze and antiseptic.
- Fire safety: Ensure that your home is compliant with local fire codes and has functioning fire safety equipment and carbon monoxide detectors, as well as a fire extinguisher. Make sure to clearly mark fire escape routes in the event of an emergency.
- Privacy: Be mindful of your guests’ privacy — let your guests know whether your property has security cameras or other surveillance systems.
- Occupancy: Mandate appropriate occupancy limits. Please check with your local government about the occupancy limits of holiday rentals in your area.
- Child Safety: For guests with children, take precautions to ‘childproof’ your home to ensure everyone’s safety.
- Climate: Keep your home properly ventilated with a working thermostat. Some homeowners post the thermostat directions nearby.
Pledge to rent responsibly
Taking a pledge to rent responsibly can show you are serious about complying with local holiday rental rules and regulations. You can also display the pledge on your listing, in your rental or share it on social media.
‘I pledge to rent my holiday rental property in compliance with all local rules and regulations, and that as a homeowner in this community, I will uphold the standards expected of a good neighbour’.
Sign a rental agreement
It’s a good idea to create a rental agreement for you and your guests to sign, which states that guests will avoid violating the local and house rules and regulations. If you use a rental agreement template, make sure that you customise it to cover your home’s specific needs and requirements. You can add your template from the ‘properties’ section of your dashboard. Navigate to ‘rules and policies’ and select the ‘rental agreement’ tab.
Contact government affairs
You can reach our team by emailing GovernmentAffairs@vrbo.com.