To keep guests safe during their stay, take these simple measures and ensure their well-being.
- Contact info: Provide your guests with information on local emergency numbers, nearby hospitals, and how to reach you if any issues arise. Make sure you have the guest’s phone number on hand in case of complaints.
- Supplies: Place a first aid kit in an easily accessible location. Make sure the kit contains all necessary items like Band-Aids, gauze, and antiseptic.
- Fire safety: Ensure your home is compliant with local fire codes and has functioning fire safety equipment and carbon monoxide detectors, as well as a fire extinguisher. Make sure to clearly mark fire escape routes in the event of an emergency.
- Privacy: Be mindful of your guests' privacy — let your guests know if your property has security cameras or other surveillance systems.
- Occupancy: Mandate appropriate occupancy limits. Please check with your local government about the occupancy limits of vacation rentals in your area.
- Child Safety: For guests with children, take precautions to “childproof” your home to ensure everyone’s safety.
- Climate: Keep your home properly ventilated with a working thermostat. Some homeowners post the thermostat directions nearby.
Pledge to rent responsibly
Taking a pledge to rent responsibly can show you are serious about complying with local vacation rental rules and regulations. You can also display the pledge on your listing, in your rental, or share it on social media.
Sample pledge:
"I pledge to rent my vacation rental property in compliance with all local rules and regulations, and that as a homeowner in this community I will uphold the standards expected of a good neighbor."
Sign a rental agreement
It’s a good idea to create a rental agreement for you and your guests to sign that states guests will avoid violating the local and house rules and regulations. If you use a rental agreement template, make sure you customize it to cover your home’s specific needs and requirements. You can add your template from the Properties section of your dashboard. Navigate to "Rules and Policies" and select the "Rental Agreement" tab.
Contact Government Affairs
You can reach our team by emailing GovernmentAffairs@vrbo.com.