Updating your credit card for pay-per-booking listings

To ensure that your listings won’t be disabled, make sure that your credit card is updated if you have pay-per-booking status.

Why should you update your credit card information?

Integrated accounts with pay-per-booking listings pay a commission each month for bookings from the previous month. These commissions are charged automatically to the credit card registered in the Dashboard during the first week of each month.

 

If there’s an error processing the payment, an orange banner will appear on the dashboard indicating there’s a balance due. If payment isn’t made by the time the next Booking Statement comes out, the account is considered overdue and the pay-per-booking listings will be disabled.

 

How to update your credit card information

  • Log in to your account and click the name in the upper right corner.
  • From the drop-down menu, choose ‘Commission settings’ and open the ‘Billing info’ tab.
  • Click the option to ‘Add a credit card’. (Currently, this is the only way to make changes to the credit card information. The ‘Edit’ option may be available at some point in the future.)
  • Once you’ve added the correct card information, click ‘Save’ and verify that the new/updated information is there.

 

To process the payment, please reach out to the Integrated Property Manager support team at pm-support@vrbo.com  or 877-239-2592. If the listings were disabled because of an overdue balance, they’ll become live again once the payment has been processed successfully.

 

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