- Visit your safety features section within the property editor to update emergency exit routes from your property. Also, consider adding one or more evacuation routes so travellers can leave the area quickly.
- Review your insurance policies prior to hurricane season. And encourage travellers to purchase their own trip insurance.
- Consider placing emergency kits in your home and informing guests about where to find them. They’ll find these useful if they’re at your property in the event of a natural disaster.
- A natural disaster can be an incredibly anxious time. Update and communicate with guests often, especially if they’re already staying at your property.
- If your property has a generator, it is recommended that you do not keep it in the garage, covered awning or on the porch. In addition, ensure you have a working carbon monoxide detector and that the batteries are fresh.
Force majeure does not supersede your legal agreement with travellers. Refusing to refund a traveller who is within their cancellation policy due to force majeure is a marketplace violation and may result in removal.
Increasing rates to take advantage of increased demand caused by natural disasters is illegal in many places. We’ll support local agencies to assist in dismissing any partners from the website that are determined to be price gouging due to a natural disaster.
Bookmark this article for reference as you prepare for hurricane season. While we hope that your property is never affected, we’re here to support you in the event of a hurricane or natural disaster of any kind.