From price and flexibility to sustainability and inclusion, do you know what is most important to your guests?
Our latest research reveals how traveller preferences are shifting and what they value when booking travel today.
Download the main Traveller Value Index Report now to learn how people approach booking decisions, and what they value most when reserving holiday rentals in 2021.
Then, dive deeper into industry-specific, holiday rental insights by downloading the snapshot report below.
The ability to get a full refund is a top consideration for travellers. However, flexible policies become a major factor when booking family holidays.
After receiving a full refund, holiday rental travellers value enhanced cleaning and disinfection methods above all other considerations.
Travellers prefer contactless guest experiences, particularly while checking in and out.
Over half of travellers prefer to select — and are willing to spend more on — properties that have environmentally-friendly and inclusive policies.